If you are in immediate crisis: Call or text 988 or text HOME to 741741

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Terms of Service

Last updated: June 14, 2026

1. Acceptance of Terms

By accessing and using Link4Help.org (the "Service"), you agree to be bound by these Terms of Service. The Service is operated by Echobridge Health, LLC ("we," "us," or "our"), a Virginia limited liability company. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Link4Help is a free, publicly accessible directory of mental health crisis resources in the United States. The Service provides facility listings including crisis centers, psychiatric hospitals, crisis hotlines, and mobile crisis teams. The Service also offers a personal safety plan builder tool.

3. Medical Disclaimer

IMPORTANT: Link4Help is an informational directory service only. The Service does not provide medical advice, diagnosis, treatment, or crisis counseling.

The information on this website is provided for general informational purposes only and should not be construed as professional medical or mental health advice. Always seek the guidance of a qualified health provider with any questions you may have regarding a medical condition or mental health concern.

If you are experiencing a medical or psychiatric emergency, call 911 immediately. For mental health crisis support, call or text 988 (Suicide & Crisis Lifeline) or text HOME to 741741 (Crisis Text Line).

4. Accuracy of Information

We make reasonable efforts to ensure the accuracy of facility information listed on Link4Help. Our data is sourced from the Substance Abuse and Mental Health Services Administration (SAMHSA), state mental health authorities, and direct facility verification. However, facility information — including phone numbers, addresses, hours of operation, and services offered — may change without notice.

We strongly encourage users to contact facilities directly to verify current information before visiting. Link4Help is not responsible for inaccuracies in third-party data or changes made by facilities after our last verification.

5. User Responsibilities

By using the Service, you agree to:

1

Use the Service only for lawful purposes consistent with its intended function as a crisis resource directory.

2

Not rely solely on the Service for emergency medical or psychiatric decisions.

3

Contact facilities directly to confirm availability, hours, and accepted insurance before visiting.

4

Report any inaccurate or outdated facility information to us through our Contact page.

5

Not attempt to scrape, crawl, or systematically download directory data for commercial purposes without written permission.

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ECHOBRIDGE HEALTH, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

This includes, but is not limited to, damages arising from reliance on facility information, inability to reach a listed facility, inaccurate or outdated listings, or any actions taken or not taken based on information found on this website. The Service is provided on an "as is" and "as available" basis without warranties of any kind.

7. Intellectual Property

The Link4Help name, logo, and original content are the property of Echobridge Health, LLC. Facility data sourced from SAMHSA and other government databases remains in the public domain. Users may link to Link4Help pages and share individual facility listings for non-commercial purposes.

8. Third-Party Links and Services

Link4Help may contain links to third-party websites, including facility websites, government resources, and crisis service providers. We do not control and are not responsible for the content, privacy practices, or availability of these external sites. Inclusion of a link does not imply endorsement.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

10. Reporting Inaccurate Information

If you discover that a facility listing on Link4Help contains inaccurate information, please contact us immediately. We prioritize accuracy reports and aim to investigate and correct confirmed inaccuracies within 24 hours.

11. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Richmond, Virginia.

13. Contact Information

For questions about these Terms of Service, please contact:

Echobridge Health, LLC
8401 Mayland Dr., Unit 6325
Richmond, VA 23294
[email protected]