Privacy Policy & Data Protection

Your Privacy Matters

Link4Help is committed to protecting the privacy and confidentiality of every person who uses this application. We collect only the minimum information necessary to provide you with a personalized experience, and we handle that information with the utmost care.

What We Collect

• Account data: If you choose to create an account, we store only your first name, last name, email address, and an encrypted password. This information is used to provide you with account functionality, including saved favorites, and is not shared with advertising partners or third parties.
• Favorites: If you save facilities to your favorites, that association is stored securely in our database and linked to your account.
• No tracking of crisis searches: We do not log, store, or analyze your individual search queries, facility views, or crisis resource interactions. Your help-seeking behavior remains private.

Third-Party Advertising

This application may display advertisements served by third-party advertising networks (such as Google AdSense). These advertising partners may use cookies, web beacons, and similar tracking technologies to collect and use non-personally identifiable information — such as browsing activity, device type, and general geographic location — to serve relevant advertisements.

This data collection is governed by the respective advertising partner's own privacy policy, not this Privacy & Data Protection notice. Advertisements displayed in this application do not constitute endorsements of any product, service, or organization by Link4Help.

You may opt out of personalized advertising at any time by visiting your advertising preferences through your browser settings, or by visiting the applicable opt-out pages provided by our advertising partners (for example, Google's Ad Settings or the Network Advertising Initiative opt-out page).

Google Analytics

We use Google Analytics to understand aggregate usage patterns — such as which pages are most visited and how users navigate the app. Google Analytics collects anonymized, non-personally identifiable data. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

Cookies

This application uses cookies for essential functionality (such as keeping you logged in) and for advertising purposes (through third-party advertising partners). You can manage cookie preferences through your browser settings. Disabling cookies may affect some application functionality.

Data Security

All data is transmitted over encrypted connections (HTTPS/TLS). Passwords are salted and hashed using industry-standard algorithms. We never store plaintext passwords or share your personal data with third parties for marketing purposes.

Your Rights

Depending on your location, you may have rights under privacy laws such as GDPR (European Union) or CCPA (California). These may include:

• The right to access your personal data
• The right to correct inaccurate data
• The right to delete your account and associated data
• The right to opt out of the sale or sharing of personal information
• The right to withdraw consent at any time

Transparency

• We do not accept payment from facilities for listing or ranking — facility placement is never influenced by advertisers
• Content is regularly reviewed against current clinical guidelines
• This app is free to use — supported by non-intrusive advertising to sustain operations and keep access barrier-free
• Advertisements are clearly distinguished from crisis resources and editorial content

Contact

For privacy-related inquiries, data access requests, or any questions about this policy, contact us at: [email protected]

Link4Help™ is a service of Echobridge Health, LLC.